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Ascender™ FAQ


  • Will Ascender™ replace TxEIS?
  • Ascender™ will replace TxEIS in name. The logo and coloring will be updated to reflect the change on the existing software and applications.
  • I like the new color and logo but why did it change from TxEIS?
  • In January 2018, the Texas Computer Cooperative (TCC) announced a plan to establish a single new product suite. The new product suite will build on the TxEIS product foundation and incorporate new features and functionality. The updated logo and color will help create brand recognition for the single product suite. This new product will ultimately replace the TxEIS product.
  • Did TxEIS or the TCC get bought out?
  • No. Ascender™ remains a product of the TCC. The TCC is a cooperative of 19 of the Texas Education Service Centers (ESCs) and TCC products are owned by the member ESCs.
  • Do you anticipate any problems with the software functionality for clients as a result of this change?
  • The TCC has the largest, most knowledgeable support network for Texas school district clients and the recently introduced Consultant Academy Program will continue to elevate the support and services provided to our clients across the state. The TCC is committed to providing high quality software products and services. Current TCC clients will have opportunities to provide input about the development process and preview new features and functionality.
  • What is the new software going to cost?
  • While final pricing has not been established, there is an expectation that the ESC pricing for Ascender™ will continue providing competitive, cost efficient pricing for Texas School Districts. The TCC is a non-profit organization committed to providing cost effective products, and all revenue generated from Ascender™ remains in Texas, in support of Texas schools.
  • Will current TxEIS clients have to learn a completely new software application?
  • No. Maintenance on the TxEIS product will continue during the TCC’s branding transition and all clients can expect to receive the same high quality service they have come to value. Furthermore, new software features and enhancements will be introduced to the current platform over time.
  • When will the current TxEIS branding go away?
  • The branding change will occur as applications are upgraded and new features are introduced. The first Ascender™ application, Parent Portal, will be introduced in Spring 2019.
  • Is there a conversion from TxEIS?
  • No. Ascender™ will build upon the TxEIS framework and current TxEIS clients will experience an upgrade to their current applications.
  • What new features are planned, and when will we be trained on them?
    • The first Ascender™ application, Parent Portal, will be introduced in Spring 2019.
    • The TxEIS products will continue to be improved, and the following features are planned for Fall 2019:

      • Electronic report cards and IPRs
      • Canvas integration
      • CareerPortal integration

      TxEIS applications will be upgraded to Ascender™ applications over the next two years. TxEIS clients can expect new features and upgrades, along with:

      • A new user interface
      • Improved navigation
      • Integrated reporting tools with the ability to create, share, and schedule custom reports
      • Seamless data exchange with third-party vendors through Application Programming Interfaces (APIs)

      Training will be determined based on the release of product updates and changes.

The Texas Computer Cooperative (TCC) is a cooperative of 19 Texas Education Service Centers (ESCs) serving 875 districts across the state and over 1.1 million Texas students. For 50 years the TCC with the TxEIS and iTCCS systems has been the leader in delivering products and services that support Texas LEAs in managing student and business information. Going forward, the TCC will continue to enhance its suite of products, building on our success as the leader in the state in compliance and reporting, further empowering the LEAs to easily make informed decisions and engage stakeholders through powerful yet flexible tools and applications.

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